Privacy Policy

Le Case di Ro respects the privacy of its guests and processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

Personal data voluntarily provided through the website, contact form or booking system may include your name, email address, telephone number, address, booking and stay details, and any other information necessary to manage your reservation.

Personal data is processed for the following purposes:

• to respond to enquiries and booking requests;
• to manage reservations, payments and communications relating to the stay;
• to comply with administrative, tax and legal obligations;
• to provide assistance before, during and after the stay.

The legal basis for processing is the performance of a contract or pre-contractual measures requested by the guest, compliance with legal obligations and, where required, the guest's consent.

For each booking, the data controller is the person or entity managing the selected property, as indicated in the booking confirmation. For any privacy-related enquiry, please contact info@lecasediro.eu.

Personal data may be processed by service providers necessary for the operation of the website and booking system, including Smoobu, as well as payment providers, administrative advisers and public authorities where required by law. Personal data is not sold to third parties.

Personal data is retained for the period necessary to manage the booking and stay and subsequently for the period required by applicable tax, administrative and legal obligations.

The website may use technical cookies necessary for its operation. Non-essential cookies or similar technologies will only be used in accordance with the user's preferences and consent where required.

You may request access to your personal data, correction, deletion, restriction of processing, data portability or object to processing where provided by applicable law. You may also withdraw any consent previously given.

To exercise your rights or request information about the processing of your personal data, please contact info@lecasediro.eu.

You also have the right to lodge a complaint with the competent data protection authority.